We are not just your ordinary sleep accessory company; we are the world's foremost sleep experience specialists. Our mission is simple yet profound: to make you sleep better and live better.
We understand the struggles of tossing and turning, the frustration of counting sheep, and the desperation for a good night's rest. That's why we've dedicated ourselves to crafting the perfect sleep accessories that will transform your nights into peaceful, rejuvenating journeys.
But we're not just here to sell you products; we're here to be your sleep champions, your dream defenders, and your nighttime confidantes. We want to turn your bedroom into a sanctuary, a place where worries fade and tranquility takes over.
So, join us in this whimsical adventure, where we combine expertise, innovation, and a sprinkle of magic to create sleep experiences that will leave you feeling refreshed, revitalized, and ready to conquer the world. Sleepmake is more than a brand; it's a promise to help you unlock the beauty of sleep and embrace a better life.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.